FAQ

Are your products really 100% plant-based?
Yes. Every formula at The Sacred Place is made using only plant-based, cruelty-free, and toxin-free ingredients. No synthetics. No compromises.

Is your skincare suitable for sensitive skin?
Absolutely. Our products were created out of a personal need for gentle, healing skincare. We use calming botanicals, and every product is free from harsh chemicals and fragrances.

How should I store my products?
Keep them in a cool, dry place away from direct sunlight. Because we use natural ingredients without preservatives, treat them like fresh botanicals — with care.

Do your products have expiration dates?
Yes — because they’re made fresh in small batches. Most items are best used within 6–12 months. You’ll find the suggested timeframe on the label.

What’s your shipping policy?
We ship within 5-7 business days. You'll receive a confirmation email and tracking info as soon as your order is on the way.

Can I return or exchange a product?
Due to the nature of skincare and hygiene, all sales are final. However, if there’s an issue with your order, please reach out — we’re here to help.